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Work
Three products I led: conversational AI in collections and payments, a payment orchestration platform and a consumer mobile launch.
Head of Product · 02/2023 - 05/2025
Conversational AI for collections and payments, through the acquisition by Aryza.
Webio provides conversational AI to Tier 1 enterprises in collections and payments, a regulated domain where conversations have to stay compliant, auditable and secure.
Aryza acquired Webio in 2025 to bring its conversational AI to Aryza customers in credit and collections.
Chief Product Officer · 11/2025 - Present
Payment orchestration: one API for many providers, with a recorded reason for every routing decision.
Merchants that work with several payment providers end up maintaining several integrations, and lose approvals when a payment goes to the wrong provider or is retried where it should not be.
Selected for the Antler Dubai residency and as an Alpha startup at Web Summit Qatar 2026.
Chief Product Officer · 09/2016 - 11/2018
A B2C mobile product from concept to launch, with churn cut by more than 32%.
Skout Deals, based in Austin, needed a consumer mobile product on iOS and Android, built and launched from scratch.
Customer churn fell by more than 32% after the UX changes.
Experience
11/2025 - Present
Chief Product Officer
Payshen (formerly Meshtally), Dubai
Lead product strategy and platform direction for a payment orchestration product: PSP connectivity, routing logic, failed-payment reduction, settlement visibility, reporting and merchant payment operations. Define API, SDK, workflow and platform requirements. Selected for the Antler Dubai residency and as an Alpha startup at Web Summit Qatar 2026.
03/2025 - Present
Product & Platform Consultant, FX & Fintech
Confidential, Dubai
Work across product and platform initiatives in a live FX and fintech environment: requirements, user flows, acceptance criteria, rollout, user acceptance testing and operational readiness.
02/2023 - 05/2025
Head of Product
Webio (acquired by Aryza), Ireland
Led the product function for a conversational AI platform used by enterprise clients across collections, payments and customer engagement. Owned product strategy, roadmap, prioritization, requirements and delivery across multiple squads.
09/2022 - 02/2023
Principal UX Architect
Webio, Ireland
Led product experience and UX architecture for conversational AI workflows in collections and payments, then took on product strategy, roadmap and delivery, leading to promotion to Head of Product.
09/2021 - 01/2022
UX Enterprise Architect
JTI (Japan Tobacco International), Geneva
Led strategic UX and product initiatives across global teams, including data visualization strategy, UX principles and a UX team operating model, and worked with Microsoft on HoloLens prototype flows.
10/2018 - 09/2021
Chief User Experience Architect
Crossover for Work (ESW Capital), Austin / Global
Led product experience architecture across enterprise software companies including GFI, Aurea, DevFactory and Kayako: more than ten B2B platforms in an organization spanning 130+ countries.
09/2016 - 11/2018
Chief Product Officer
Skout Deals, Austin
Led product strategy and execution for a location-based B2C mobile platform on iOS and Android, built the cross-functional team and cut customer churn by more than 32%.
12/2017 - 07/2018
UX Lead
SciNote / BioSistemika, Ljubljana
Led UX for a digital laboratory notebook: experiments, protocols, inventories, collaboration and data integrity.
07/2014 - Present
Principal Product Consultant
SodaSoft, Remote
Senior product consulting for software companies across B2B, B2C, SaaS, PaaS, fintech and payments: strategy, roadmap prioritization, operating models, discovery and positioning.